FAQs

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FAQs

No. Please contact us via email at support@intertwinecollection.com


Most items take 5-7 business days from purchase date to receive unless stated otherwise in their description. International orders may also take longer.


Once your order has been shipped you will be emailed your tracking information. Please allow 24 hours for you tracking information to update. However, to track your order at anytime, you’ll be able to use your USPS Tracking number at www.usps.com.


No, but if there are any returns in certain circumstances, the customers’ shipping fee will not be reimburse. We do not accept returns on our custom made items which would be stated in the description.

Swimwear is “FINAL SALE’. No exceptions!

Yes, you can exchange your order.

Click the link ” Contact Us” at the bottom of our website and fill out your inquiry request. The customer should receive a response within 24 hours or less.

 
Yes! Go view our size chart!

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